Shipping Policy

Ready-to-Ship Items
Orders for in-stock, ready-to-ship items will be processed and shipped within 5 business days.

Made-to-Order Items
Processing times for made-to-order items vary. Please refer to the listing description for estimated shipping timelines.

Once your order has shipped, you will receive tracking information via email. Please note that we are not responsible for delays caused by the carrier.

Return Policy

We handle returns on a case-by-case basis to ensure the best possible experience for our customers. If you have an issue with your order, please reach out to us within 7 days of delivery at milkweedbaby@gmail.com with the following information:

• Your full name
• Your order number
• A brief description of the issue

We will do our best to work with you to find a resolution. Please note that custom and personalized items are final sale and cannot be returned or exchanged.

Legal Warning and Disclaimer for Handmade Products for Babies & Children

By purchasing or receiving this handmade product for babies and children from Milkweed Baby, you acknowledge and agree to the following terms and conditions:

Assumption of Risk and Waiver of Liability

Assumption of Risk: You understand and acknowledge that the use of handmade products involves inherent risks. By using this product, you voluntarily assume all risks associated with its use, including but not limited to the risk of injury, harm, or damage.

Waiver of Liability: You agree to waive, release, and discharge any and all claims, actions, or causes of action against Milkweed Baby, Mindy Nanos, and their affiliates, officers, directors, employees, and agents, arising from any injury, harm, or damage resulting from the use of this product. This waiver and release apply to any claims arising out of negligence, breach of warranty, strict liability, or any other legal theory.

Additional Warnings and Information

Supervision: Never leave babies or children unattended with this product. Always provide close supervision when the product is in use.

Inspection: Inspect the product thoroughly before each use. Check for any signs of damage, wear, or weakness.

Discontinuation of Use: If any damage is found, discontinue use immediately. Do not attempt to repair or continue using a damaged product.

Proper Use: Use this product only as intended and according to the provided guidelines. Misuse of the product can result in injury or harm.

Indemnification

You agree to indemnify, defend, and hold harmless Milkweed Baby, Mindy Nanos, and their affiliates from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use or misuse of the product.

By proceeding with the purchase or accepting this product as a gift, you confirm that you have read, understood, and agree to be bound by these terms and conditions. Your child’s safety is of utmost importance; please use the product responsibly.